The issues listed below apply to all or multiple email/calendar clients. You may also want to review support documentation from other services that may be related to the issue you are experiencing. You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at įor a list of issues that have been resolved, click here. Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for Windows/MacOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.īelow is a list of known issues within Office 365.
If it has been more than 24 hours, please troubleshoot accordingly.
If NetID services were activated within the last 24 hours, please ask customer to wait and try again after the 24 hours have lapsed and see if issue persists.
